What we deliver

Product scope and agent behavior map
Tool and memory architecture
Chat, voice, or internal UI
Evaluation set and failure-mode tests
Deployment, monitoring, and iteration plan

What's Included

Product

User journey
Agent role definition
Release plan

Engineering

Backend services
Tool calls and memory
Frontend or voice surface

Reliability

Evals
Observability
Support workflow

Silvatech vs. Plug-and-Play AI

API-only AI vendors are powerful, but you still need the system around the API: data plumbing, approval flows, audit trails, and a team that owns it after launch. That's where we live.

API-only AI vendor

Best for: Best when your team already has product engineers, data plumbing, approval flows, and monitoring.

Silvatech: We build the workflow around the API: data access, tools, review paths, audit logs, and production support.

Off-the-shelf chatbot

Best for: Best when the goal is fast FAQs with limited integration into the rest of the business.

Silvatech: We connect the agent to CRM, accounting, WhatsApp, dashboards, and operations data when the workflow needs it.

Large consultancy

Best for: Best when a program needs large teams, long procurement cycles, and enterprise-scale staffing.

Silvatech: We bring senior engineers, short cycles, and direct accountability when speed and ownership matter.

Mini Case

Problem: A new service needed an AI-first workflow but could not rely on a chatbot alone.

Approach: We designed an agent with tools, memory, approvals, and an operator dashboard.

TODO: client to confirm pilot volume30-90 day build windowHuman review built in

FAQ

Is this just a chatbot?

No. The agent uses tools, memory, rules, and review paths to complete work instead of only answering questions.

Can you build voice?

Yes. We can scope voice or chat front-ends depending on the workflow and operating environment.

How do you test agent behavior?

We define eval cases, expected outputs, blocked actions, and manual review scenarios before launch.

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