What we deliver
- Connector inventory and integration plan
- API, webhook, or MCP server implementation
- Auth, role, and approval controls
- Audit log for agent actions
- Operational runbook
Agent to tool connections
Agent ↔ tool connections
Where AI meets the rest of your stack.
What's Included
Connectors
- API mapping
- Auth model
- Error handling
Control
- Roles
- Approvals
- Audit logs
Operations
- Monitoring
- Runbooks
- Support loop
Silvatech vs. Plug-and-Play AI
API-only AI vendors are powerful, but you still need the system around the API: data plumbing, approval flows, audit trails, and a team that owns it after launch. That's where we live.
API-only AI vendor
Best for: Best when your team already has product engineers, data plumbing, approval flows, and monitoring.
Silvatech: We build the workflow around the API: data access, tools, review paths, audit logs, and production support.
Off-the-shelf chatbot
Best for: Best when the goal is fast FAQs with limited integration into the rest of the business.
Silvatech: We connect the agent to CRM, accounting, WhatsApp, dashboards, and operations data when the workflow needs it.
Large consultancy
Best for: Best when a program needs large teams, long procurement cycles, and enterprise-scale staffing.
Silvatech: We bring senior engineers, short cycles, and direct accountability when speed and ownership matter.
Mini Case
Problem: An operations team needed AI to read requests, update records, and notify staff without losing control.
Approach: We connected the agent to CRM, WhatsApp, and reporting tools with approvals and audit logs.
TODO: client to confirm cycle-time changeReviewable agent actionsLess duplicate entry
FAQ
Can an agent update our CRM?
Yes. We usually start with draft or approval-based updates before allowing direct writes.
Do you support MCP?
Yes. We can build MCP servers when agents need structured, reusable access to internal tools.
How do we prevent bad actions?
We use scoped permissions, validation, approvals, logs, and rollback paths based on the risk level.